Greetings from Ambassador Transit Hotel Terminal 3!
We would like to Welcome you back!


Guest travelling with airlines whose transfer route via Singapore has been approved by the Civil Aviation Authority of Singapore (CAAS) will be allowed to transit/transfer at Singapore’s Changi Airport. Guest are advised to confirm arrangements with the airlines they intend to fly with before purchasing their flight tickets.

List of approved Airlines:
Air France, Garuda Indonesia, Scoot, Air Niugini, Qatar Airways, Singapore Airlines, British Airways, Jetstar/ Asia, Turkish Airlines,
Emirates, KLM, Asiana Airlines, Etihad Airways, Lufthansa, Finnair, Gulf Air, Bangkok Airways, Swiss, China Airlines, Qantas (22 November 2021)

Important Update

With the launch of Vaccinated Travel Lanes (VTLs) in Singapore, most Transit Guests are free to roam. Transit Guests from Category 4 staying with us must remain in their rooms until check-out.


Useful Links:

Covid-19 Information Hub

SHN and Swab

VTL Guidelines

Our Businesses

Transit Area


Public Area

About Us


Harilela Hospitality Pte Ltd. was established in Singapore in 1980 and is part of the Harilela Group. The Harilela Group is a Hong Kong-based private company with extensive experience in hotel development and management. The Group currently owns some 14 properties across Hong Kong, China, South-East Asia, Europe and North America.


The Group has forged alliances with many of the leading hotel groups including Intercontinental Hotels Group, Starwood Hotels and Resorts, Hilton Hotels and Resorts, Choice Hotels International and Commune Hotels.


Since 1995, Harilela has successfully developed the transit business managed by Ambassador Hotel Services at Changi Airport, delivering an increasingly sophisticated service to Changi’s growing passenger base. During this period, Harilela Hospitality has also expanded its business in Changi, opening up several successful Hotels, Lounges and F&B operations, and in Singapore, where our Holiday Inn operation has gone from strength to strength. These businesses have proven to be extremely complementary to our Ambassador Transit operations, allowing us to draw on a number of synergies, expertise and operational support.


The Harilela Group has owned hotels since 1979 (36 years), and Harilela Hospitality has been operating hotels in Singapore for a similar duration. We have 18 years invaluable experience of operating airport transit hotels and 13 years of experience in operating related food & beverage operations at Singapore Changi Airport.


Locate Us



Harilela Hospitality Pte Ltd
PO Box 1030
Singapore Changi Airport, PTB2
Singapore 918155



Tel: (65) 6542 8122
Fax : 65426306