Terms & Conditions
All confirmed booking are considered as Guaranteed booking.
Your failure to check into your reserved Ambassador Transit Lounge within the stipulated time will be considered as No-Show.
Free seating Lounge & No Guarantee to hold the booking beyond your Check-In time
Please DO NOT CLEAR Immigration and Customs as all Ambassador Transit Lounge are situated on Level 3, Departure Transit Lounge.
** Luggage Claim is after Immigration.
Check-In Luggage cannot be retrieved if you stay in the Ambassador Transit Lounge.
** It is recommended to make your reservations 1 to 2 weeks in advance.
For query, please contact us.
Room Reservations Office:
Monday to Saturday (excluding Local Public Holidays)
between 0900hrs to 1900hrs (local time)
Tel No: (65) 6507 9797
Fax No: (65) 6242 8542
If you are coming from Singapore City, please ensure your Departing Airline has early check-in to issue Boarding Pass for entering Departure Transit Lounge (Restricted Area)
where the Ambassador Transit Lounges are located. Some airlines check-in counters only open 3 hours before flight departure time. Please check at www.changiairport.com for further details.