top of page

Terms & Conditions

 

Terms of Use - Ambassador Transit Lounge Changi International Airport

All confirmed booking are considered as Guaranteed booking.

Your failure to check into your reserved Ambassador Transit Lounge within the stipulated time will be considered as No-Show.

Free seating Lounge & No Guarantee to hold the booking beyond your Check-In time

Standard Policy

Please DO NOT CLEAR Immigration and Customs as all Ambassador Transit Lounge are situated on Level 3, Departure Transit Lounge.

** Luggage Claim is after Immigration.
Check-In Luggage cannot be retrieved if you stay in the Ambassador Transit Lounge.

** It is recommended to make your reservations 1 to 2 weeks in advance.
 

For query, please contact us.

Room Reservations Office:
Monday to Saturday (excluding Local Public Holidays)
between 0900hrs to 1900hrs (local time)
Tel No: (65) 6507 9797
Fax No: (65) 6242 8542

 

If you are coming from Singapore City, please ensure your Departing Airline has early check-in to issue Boarding Pass for entering Departure Transit Lounge (Restricted Area)

where the Ambassador Transit Lounges are located. Some airlines check-in counters only open 3 hours before flight departure time. Please check at www.changiairport.com for further details.

bottom of page