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Accessibility Services at Ambassador Transit Hotels

 

Ambassador Transit Hotels is committed to providing a welcoming and accessible experience for all guests, including those with disabilities or accessibility needs. We understand that individual needs vary, and we strive to accommodate reasonable requests to the best of our ability. Please note that due to the limitations of the transit area, some services are primarily the responsibility of your airline.

 

  1. Services for Guests with Disabilities or Accessibility Needs:

 

  • Airline-Provided Services: Wheelchair assistance, meet-and-assist services, and other special needs assistance during transit are primarily the responsibility of your airline. We strongly recommend booking these services directly with your airline or travel agent at least 48 hours before your flight. At check-in, please inform us of your arrangements so we can coordinate with the airline's ground handling agent to ensure a smooth experience. We will also assist you at check-out.

 

  • Hotel-Provided Services:

    • Wheelchair-Accessible Rooms: Ambassador Transit Hotel, Terminal 3 offers three wheelchair-accessible rooms, subject to availability. These rooms feature roll-in showers, grab bars, and wider doorways. Please request these rooms when making your reservation.

 

  • Additional Support: We will handle additional accessibility requests on a case-by-case basis. Please inform us of your specific needs at check-in so we can assist you to the best of our ability. We will work with you to find solutions within the limitations of the transit area.

 

  • Emergency Assistance: In case of a medical emergency or other urgent situation, we will assist you in contacting airport medical services to attend to your medical needs while in transit.

 

2. Contact Information for Accessibility Concerns and Suggestions: For any questions, requests, or suggestions related to accessibility, please contact our Accessibility Coordinator:

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